Troubleshooting
How do I install the Golf Cart Voltage Reducer, and where should it be mounted?
The Golf Cart Battery Voltage Reducer lets you safely power any 12V LED lighting kit or accessory from a golf cart battery system that operates from 15 V up to 72 V (like 36 V, 48 V or 72 V golf carts). It steps the higher voltage down to a stable 12
How is the Tailgate Light Bar mounted to the back of my truck?
The Tailgate Light Bar is designed for easy installation on the rear of your truck. It mounts using a peel-and-stick adhesive backing along with included mounting accessories for added security. The light bar is typically installed along the inside o
Where does the white wire connect on my tailgate light bar?
The white wire connects to your truck’s reverse light power source. It should be tapped into the 12-volt positive wire for the reverse lights. This allows the light bar’s reverse function to activate when the vehicle is put into reverse. Make sure th
My 48V golf cart uses four 12V batteries. Can I connect my kit to just one battery?
No, you should not connect the kit to just one battery. The batteries in your golf cart are wired in series to produce the full system voltage (48V). Tapping into a single battery can cause electrical issues and improper operation of the kit. The rec
Why is my control box lighting up but the kit is not turning on?
This usually means the kit may be in a sound-activated mode. Press the mode button 5 times to cycle through the settings and return the kit to a standard lighting mode. After cycling modes, check if the lights illuminate properly. If the kit still do
Why is my Wireless Million Color or Single Color Underbody Kit not turning on, but the lights flash when I tap the control box?
If your underbody kit is not turning on but briefly flashes when you tap the control box, this typically means the kit is currently set to Sound Activation Mode. In Sound Mode, the control box is designed to react to vibrations or noise. Tapping the
How are the lighting strips mounted to the truck tool box?
The lighting strips are designed for easy and secure installation using pre-applied adhesive backing. This allows them to be mounted directly to the desired surface of the tool box without the need for drilling. For best results, the mounting surface
How do I pair or troubleshoot remotes with my LED lighting control module after replacing components or experiencing issues?
If you experience issues with your LED lighting remote or have replaced your control module, here are key points and steps to help:. When pressing and holding a button on the remote, the light on the remote should stay solid, indicating it is transmi
My Smartphone control box will not pair, and the LED is stuck on red or flashes randomly. What steps should I take?
Follow these steps to reset and pair your Smartphone control box:. Ensure Bluetooth is enabled on your device. For Android users, make sure location services are enabled. Confirm your device software is up to date. Close the app if it is currently op
Where can I find instructions or video guides for using the Bluetooth app to control my lighting kit, including setting solid colors and troubleshooting saved settings?
Detailed instructions and video walkthroughs are available based on your vehicle type:. Motorcycle Bluetooth App Instructions: View Instructions. Car Bluetooth App Instructions: View Instructions. Golf Cart Bluetooth App Instructions: View Instructio
Do I need to enable Bluetooth and location services to use the smartphone app, and is the control box compatible with both iPhone and Android devices?
Yes. The control box is compatible with both iOS devices running version 7.0 or higher and Android devices running version 4.4 or higher. To connect through the app, Bluetooth must be enabled, and location services are required—especially on iPhone,
Why isn’t my LEDGlow app or remote responding or connecting to the lighting controller?
This may occur if the control box is not in pairing mode or is in sleep mode. Ensure Bluetooth and location services are enabled on your phone. Please try fully closing the app and power cycling the control box to reset the connection. Once the LED i
Why isn’t my golf cart lighting control box entering pairing mode?
This may occur if the control box is a standard version that uses remotes and does not support Bluetooth. It could also be damaged or not receiving power. Ensure the unit is properly connected and powered before attempting to pair.
What causes intermittent connectivity with my LEDGlow Bluetooth box, and why do I need to repeatedly disconnect and reconnect the battery?
Intermittent connectivity may result from electrical interference, the app not being fully closed, or infrequent use causing the control box to exit pairing mode. If the control box is not in pairing mode, your device may fail to reconnect without a
Why does the app only display the interior lighting option and not the underbody after adding more lights?
This may occur due to a short in the lighting system or control box, which can disable the underbody lights and prevent them from appearing in the app. Another possibility is that an interior-only Bluetooth control box was installed, which does not s
Why won’t my Bluetooth module allow the wheel lights to stay on a steady color?
This can occur if the wheel lights are not properly grouped with the underbody lights in the app, causing them to operate independently. It may also happen if the Million Color Cycle feature or a different lighting pattern is active. To fix this, ens
What should I do if the Bluetooth control box for my LED lights is malfunctioning?
Follow these steps:. Inspect all wiring for cuts, pinches, or damage. Ensure the control box is securely connected to the power source. Test each LED tube or strip individually by connecting them to the control box to identify any faulty components.
What should I do if my control box has damaged or burnt chips due to a wiring short?
If your control box shows signs of damaged or burnt chips, it indicates a serious wiring short. Do not attempt to use the kit, as this may cause further damage or safety hazards. Inspect your lights wiring to locate any cut or pinched wires, then rep
Why aren’t my courtesy lights working?
If your courtesy lights are not functioning, check the following:. Power Connection: Ensure the control box is wired to a constant 12V power source. Correct Tap Point: Verify that the wire is connected to the correct location, such as the dome light
Why don’t my Million Color Interior Lights turn off when the courtesy lights turn off?
This usually happens if the white wire for the courtesy light function is not connected correctly or if the kit is set to a mode that overrides the courtesy feature. Make sure the white wire is properly connected and check the app settings to ensure
How can I prevent my Bluetooth Interior Lights from going into strobe mode when I start my vehicle?
This happens when the control box is not set to a saved preset in the app. For Bluetooth Interior Kits, the red wire must be connected to a 12V constant power source, ensuring the control box always receives power. If no preset is saved, the kit may
Can I repair a broken wire on my lighting kit myself, or do I need to purchase a replacement light?
We do not recommend attempting to repair broken wires on your lighting kit. Improper repairs can cause performance issues or further damage. Additionally, modifying or repairing the wiring may void your product warranty if the kit is still under cove
Why are my park assist and back-up camera disabled when the tailgate light bar is plugged in, and how can I fix it?
On some newer vehicles, plugging the tailgate light bar into the trailer harness may cause systems like park assist and the back-up camera to disable automatically, as the vehicle detects it is in towing mode. To avoid this, the light bar may need to
What should I do if my entire LED kit isn’t working after repairing a frayed wire?
After repairing a frayed wire, test the kit by cycling through all color and mode options to see if any part of the system responds. Compare the repaired section to the rest of the kit to ensure it’s functioning normally. However, soldered or spliced
What if the wires pulled out of the control box?
If wires have pulled out of the control box, first ensure the kit is powered off. Carefully reconnect the wires to their correct terminals, making sure they are secure and not damaged. If any wires or terminals are broken, they may need to be repaire
How should I troubleshoot issues with 48V lights in an Evolution D5 golf cart?
The Evolution D5 uses a smart lithium battery system, which makes it even more important to use the correct reducer and harness. Connecting directly to the smart battery can bypass its protections and may cause damage to the lighting kit or the batte
My lighting kit is currently malfunctioning. It fails to display the correct colors, and each light shows a different hue.
In cases where a short circuit occurs, the control box may become overpowered, resulting in the kit displaying a limited range of colors or limited functions. Kindly inspect all wiring within the kit for any signs of cuts or pinching, as these may in
What is covered under the warranty for LEDGlow products?
LEDGlow products come with a one-year warranty that covers manufacturer defects. The warranty does not cover physical damage, such as cut or pinched wires, damaged tubes, or damage caused during installation.
What are the recommended troubleshooting steps for testing LED light bars?
To troubleshoot an LED light bar, begin by checking all wiring connections to ensure they are secure and properly installed. Inspect the wiring for any cuts, pinched sections, or visible damage that could interrupt power flow. Look for signs of corro
What could cause my lights to only turn on when I tap the control box?
This usually indicates that the control box is set to sound‑reactive mode, where the lights activate in response to vibrations. To restore normal operation, press the Mode button on the control box (or in the app/remote) to switch to a constant‑on li
What should I do if there is no power from the voltage reducer and my golf cart lighting kit isn't turning on?
If your golf cart lighting kit isn't powering on, and you're not getting output from the voltage reducer, try the following steps:. Verify Input Voltage – Ensure the reducer is connected to the correct input voltage range (typically 36V–72V, dependin
How do I troubleshoot issues with my LED lighting kit?
Begin by carefully inspecting all wiring for cuts, pinches, or exposed sections, particularly near mounting areas and connection points. Ensure that all power and ground connections are secure and properly installed. Test each LED tube or strip indiv
My control box powers on, but the LED kit isn’t activating. Why is this happening?
If the control box is on but the kit does not illuminate, it may be due to a loose or disconnected wire, a blown fuse, or an incorrect connection between the control box and the LED kit. Additionally, if the kit is in sound mode, it may only activate
What should I do if my kit does not power on after connecting it to a 12V battery?
First, verify that all connections are secure and correctly wired to the positive and ground terminals. Check that the battery is fully charged and supplying 12 volts. If the kit still does not power on, inspect the fuse, remote, and control box for
Why does my control box make a ticking or buzzing noise when connected to the battery?
A ticking or buzzing sound from the control box is usually normal. It can occur when the kit is in certain modes, such as sound- or vibration-activated lighting, or when displaying colors that require higher power levels (like bright reds, blues, or
What should I do if one of my six-port junction boxes is not working?
First, check that all connections to the junction box are secure and properly seated. Inspect the wiring and terminals for damage or corrosion. If the box still does not function, try swapping it with a working box to isolate the issue. For further a
Why are my LED lights flashing continuously?
Continuous flashing may occur if the kit is set to one of the available modes, such as sound-activated, strobe, pulse, or pre-programmed color-flashing modes. It can also be caused by loose or improper wiring, low voltage from the power source, or a
Why did my LED kit stop working after I jump-started my vehicle?
Jump-starting a vehicle can cause a sudden voltage spike that may damage the control box or other components of the LED kit. This surge can lead to blown fuses, burnt circuits, or internal failure of the control unit. What to check:. Inspect all fuse
Why isn’t my golf cart underglow kit powering on or lighting up after installation?
If your kit isn’t showing power or lighting up, check the following:. Power Source: Make sure the kit is connected to a proper 12V power source or a voltage reducer if required. Reducer Output: If using a reducer, confirm it is functioning correctly
What should I do if my LED lights are malfunctioning or not working correctly?
Start by checking all power and ground connections to ensure they are secure. Verify the control box and remote are functioning properly, and confirm the kit is not in a special mode such as sound or flashing mode. Next, test each light individually
Why is a white light showing on my control box, and how can I fix it?
On golf cart kits, a white light on the control box indicates that the kit is in Sound Mode. If you want to switch back to a solid color or another mode, use the remote or control box to select your desired setting. For help, please Contact Us.
Why isn’t my six-port junction box working?
If your six-port junction box is not functioning:. Verify all connections are secure and the control box has power. Inspect the pins inside the junction box for damage, bending, or corrosion. Check for cut, pinched, or damaged wires leading to the ju
Does the kit remember the last color setting when turned on, such as staying red?
Yes, most LEDGlow kits with memory function will retain the last color setting when powered off and on again. To use this feature, the kit must be connected to a 12V constant power source. Check your specific kit’s manual for memory capability detail
What should I do if my control box has been exposed to water or shows signs of corrosion?
If your control box has been exposed to water or shows corrosion:. Immediately disconnect the kit from power. Inspect all connections and clean any corrosion using a safe electrical contact cleaner.
How do I troubleshoot when the sound activation feature does not sync with the music in my car?
If the sound activation feature isn’t synchronizing properly:. Ensure the microphone or sound sensor is not blocked and is positioned correctly. Verify the kit is receiving adequate power from a 12V constant source. Check the app or remote settings t
My control box or underglow switch is getting very hot—is this normal, and what should I do?
No, it is not normal for the control box or switch to become extremely hot. If this occurs, immediately disconnect the kit from power and inspect all connections for loose, damaged, or overloaded wiring. Persistent overheating may indicate a problem
What should I do if my LED lighting is draining the battery after use?
If your LED kit is draining the vehicle battery, there may be a wiring or installation issue. The control box can sometimes continue to draw power even when the lights are off, which can slowly drain the battery. Steps to troubleshoot:. Check for dam
What should I do if my LEDGlow Motorcycle LED Lights are not working?
If your motorcycle LED lights are non-functional, start by checking the basics:. Power & Ground: Verify that the power and ground connections are secure and free of corrosion. Wiring: Inspect all wires for cuts, pinches, or shorts that may interrupt
How should I troubleshoot flickering lights when using a 52V battery with a voltage reducer?
Flickering lights on a golf cart or vehicle running a 52V battery typically indicate an issue with the voltage reducer, wiring setup, or a kit feature setting. LEDGlow lighting kits are designed for a steady 12V power supply, so any fluctuation can c
Why do my golf cart lights turn on by themselves when I charge the cart, and how can I fix it?
If your LEDGlow lights automatically turn on while the golf cart is charging, it’s usually related to how the control box is receiving power. Even when the kit is turned off, certain conditions in the cart’s electrical system may still activate the l
Why isn’t my LEDGlow light turning on even though the module shows a red light?
A solid or flashing red light on the control module indicates that it is receiving power, but it does not confirm that the LEDs themselves are working. Depending on the kit, a red light may also mean the control box is in pairing mode, power-on stand
How do I troubleshoot a 60" light bar that only works with the key on but not when the truck is running?
If your 60" light bar powers on with the key in the “on” position but shuts off once the truck is running, it usually points to a wiring or power source issue. Here are steps to check:. Confirm that the light bar is wired to a proper 12V power source