Orders will only ship to an alternate address located in the same state as the billing address. If you wish to ship to an address in a different state from the billing address you will be required to complete a credit card authorization form. If...
Any orders placed through LEDGlow with one of the following upgraded shipping methods, Next Day Air, Second Day Air, and Three Day, must be shipped to the billing address and will require a Signature Confirmation Service at delivery. Any orders...
Any orders placed through LEDGlow where Free or Standard $6.99 shipping is chosen, will be shipped either UPS or USPS. The shipping carrier is chosen at the discretion of LEDGlow. If you would like a specific shipping service, rates are available...
Free shipping over $50 is only valid on orders shipping within the Contiguous United States. All other locations including Hawaii and Alaska are responsible for shipping charges. Shipping options are available during checkout.
30 Day Return Policy Our 100% Satisfaction Guarantee has you covered. If anything you purchase from us fails to live up to your expectations, we will issue a refund for the brand new, never installed product within 30 days of the original purchase...
If you "refuse" a package from our company, you are responsible for any and all charges that are incurred for the shipping. Any refunds issued for “refused” packages will be less any and all shipping charges (original and return shipping charges)....
If you received the wrong merchandise, please contact us within 14 days of receiving your order and we will send you a return postage label. Once the merchandise is received back at our location, we will ship out the correct merchandise. All...
If any order needs to be canceled, you must call us immediately at 1-856-768-5700. Your order can only be canceled prior to it leaving the warehouse. If your order is shipped prior to us being notified, you will have to contact LEDGlow for an RMA...
LEDGlow Lighting, LLC is always accepting qualified dealers and distributors to join our Domestic and International reseller program. LEDGlow is a ground-breaking and innovative motorsports accent lighting company, providing lighting for various...
If you wish to change an item on your order please call us immediately at 1-856-768-5700 to request the change. Orders can only be changed prior to leaving our warehouse. If an order has already been shipped, you may request an RMA number to send...
All you have to do is contact us at 1.877.LED.GLOW and one of our Customer Support Specialists will be happy to prepare your exchange and provide you with an RMA number. Once you receive your RMA number, you can send your insured package back to...
If you accidentally place a duplicate order and it has not been shipped, you will receive a full refund. In the event, you place a duplicate order and the items are shipped, you will receive an RMA number to return the item once you receive it....
Coupon codes can be obtained by contacting any of our Customer Support Agents via Email, LiveChat, or telephone 856-768-5700
When sending an item back for a warranty claim or testing, LEDGlow will cover all defective shipping charges to and from within 30 days of the delivery date as long as you are located in the contiguous United States. After 30 days, the customer is...
If a package is returned to us due to an undeliverable, or an incomplete address, you are responsible for all reshipment costs. If you do not wish to have the package reshipped, a refund will be issued less the cost of all shipping. For...
International customers are responsible for shipping charges as well as any and all customs, brokerage, and import duty fees that are incurred with international orders. These fees are applied and determined by the shipping carrier based on the...
International Customers International customers are responsible for any and all customs, brokerage, and import duty fees that are incurred with international orders. These fees are applied and determined by the shipping carrier based on the...
In order to return your order, you will need to contact us to receive an RMA Number. RMA numbers will only be issued for products that are brand new and in uninstalled condition. You will write this number on the box and also on a piece of paper...
Once your RMA has been received and checked in you will receive an email letting you know we will be issuing you a refund. Refunds are issued within 24 business hours. It can take up for 7 business days for the refund to reflect in your account...
LIMITED WARRANTY ONE YEAR NON-TRANSFERABLE LIMITED WARRANTY AND DISCLAIMER LEDGlow Lighting, LLC ("LEDGlow") warrants to the original retail consumer purchaser, and not any other purchaser or subsequent owner, that this Product will be free from...
Well, that depends! If your order is shipping to an address in New Jersey or any other state which requires us to collect sales tax, local sales tax will be automatically calculated during check out. To obtain estimated sales tax, please use the...
We apologize for the inconvenience, however those fees are determined and charged by your countries government. LEDGlow is not responsible for these charges and we do not have any further information regarding them.
If your order hasn’t shipped, we may be able to update or cancel it, but you must contact us as soon as possible to do so. Call our Customer Support Team at 1-877-LED-GLOW during business hours for the fastest service. You can also reach us by chat o
Thank you for your interest in a sponsorship with LEDGlow. What we're looking for with our partnerships are individuals who are actively creating content around their vehicles. Whether that's producing videos for their YouTube channel or posting...
If the item(s) you have purchased are out of stock, we will ship your order the day the product is restocked in our warehouse. Our customer support department will contact you to advise you about the return to stock date and shipping information.
Your tracking number will not return any information until the package has been processed at the local shipping center. Which usually takes between 12-24 hours. If your tracking number does not work during this time frame, please try again later.
We accept Visa, MasterCard, American Express and all other major credit cards. We also accept PayPal, Affirm, Apple & Google Pay.
Well..... that depends on which option you select! We offer Free Shipping on all orders over $50.00 and a Standard Shipping option of $6.99 on all orders under $50.00 to the contiguous United States. When selecting either of these options, the...
Coupon codes can be entered in the Coupon area in your shopping cart. All coupon codes must be entered at the time of sale to receive discount. Codes provided after completion of the sale will not be honored.
All orders are shipped out the same day if placed before 3pm EST Monday through Friday. Orders placed after 3pm EST on Friday will ship out Monday. Our warehouse is located in South Jersey. Time in transit will depend on your location and the...
If you have placed your order by 3PM EST, Monday through Friday, your product will be packaged and shipped same day. If you have placed your order after 3PM EST, your product will be packaged and shipped the following business day, orders placed...
Yes! However, we have a few rules. You are able to pick up prepaid orders from our West Berlin location. We do not currently have a showroom, and our system is set up for Credit Card purchases only. Please give us a call to place your order with...
If you created an account when placing your order, you can log in to your account at any time to view and download your invoices. If you checked out as a guest, please contact us to request a copy. Be sure to include your full name, email address, or
Yes, we offer discount codes and promotions throughout the year. The best way to stay updated is by signing up for our email list. As a thank-you, new subscribers will receive 5% off their first order, and email members are often the first to hear ab
There are a couple of easy ways to get a pricing quote:. Instant Quote: Add your desired items to your cart to see the total cost, including any applicable discounts. Personalized Quote: Contact us directly via phone, email, or live chat for a custom
Laws regarding aftermarket lighting vary by state, county, and municipality. Because of this, it's very important to check with your state and local authorities before installing any LEDGlow Lighting Products. All of our lighting kits are designed fo
We apologize for any inconvenience, but we do not offer gift certificates.
Our products are designed in the USA and produced overseas.
Yes — we proudly offer a discount to active-duty military members and veterans as a thank you for their service. To apply the discount, orders must be placed over the phone. Please call us at 856-768-5700 to place your order. You can also reach out t
Yes, LEDGlow vinyl decals are available for purchase. They’re perfect for cars, trucks, toolboxes, and garage walls. Made from high-quality vinyl for long-lasting durability. You can view available options on our website under the Accessories section
Yes, we offer expedited shipping options for faster delivery. During checkout, you can choose from available options such as 2-Day Air or Next Day Air (if offered for your location). Pricing and estimated delivery times will be displayed before you c
To start a warranty claim, Contact Us. Please have the following ready:. Your order number. A description of the issue. Clear photos showing the problem. Our team will guide you through troubleshooting to verify the defect. Once approved, warranty cl