LEDGlow Logo
All articles

Smartphone Questions and Troubleshooting

My Bluetooth motorcycle kit is asking me for a pin when I try and connect to it, what is the pin?

If your Smartphone Controlled Kit is asking for a pin when trying to pair you either have the incorrect app downloaded or you are not pairing the kit correctly. If you are experiencing this issue please refer to the pairing instructions provided...

My phone won't Re-Pair to the Smartphone controlled kit after sitting overnight

Our kits use Bluetooth 4.0 Low Energy connectivity. With this style of connectivity, you have to ensure you fully shut down the application before leaving range of the kit. The control is constantly looking for the signal from the smartphone...

Is the Smartphone Interior kit compatible with my Smartphone Underbody Kit?

Unfortunately, our Smartphone Interior Kit and Smartphone Underbody Kit are two completely different kits and are not compatible with each other. If you currently have a Smartphone Underbody Kit and would like to add an interior kit, we do offer a...

Which application should I download for the Smartphone Controlled Underbody Kit?

The application for our Smartphone Controlled Underbody Kit can be found by searching any iOS or Google Play Store. The correct application can be found by searching “LEDGlow Automotive Control” The app icon looks like this! To learn more about...

My phone will not pair to the Smartphone Controlled Underbody Box

Ensure you have downloaded the correct app! The app icon should look like this: Here is an instruction video to pair your phone to the Smartphone control box: Pairing Video! Step By Step Trouble Shooting: We would highly recommend ensuring the...

What is the white wire on my Smartphone Controlled Underbody Box?

The white wire on the Smartphone Controlled Underbody Box is for the courtesy feature. The white wire would connect to the dome light or door pin trigger of the vehicle. Whenever the car door is opened the courtesy lights will turn on your...

Does the Smartphone Underbody Kit have auto on?

Our Smartphone Underbody Kit does NOT have an Auto-on feature, however, the kit does have a courtesy feature! The white wire would get connected to the dome light or door pin trigger of the vehicle. Whenever the car door is opened the courtesy...

Can I add Interior lights to my Smartphone Controlled Underbody Kit?

Yes! We do offer interior Add-on kits for our smartphone controlled kit! You can add 2, 4, 6, 8, or even 10 interior tubes right to your Smartphone Underbody kit! Million Color SMD LED Interior Lighting Add-On Kit for Wireless Underbody Kits

Can I add Wheel Wells or Wheel Rings to my Smartphone Controlled Underbody Kit?

Yes! We offer Wheel Well or Wheel Ring Add-on Kits for your Smartphone Underbody kit. Below are links to Add-on kits on our website: *You can only add either Wheel Well kit or Wheel Ring kit. At this time you can not install both items to your...

Can I operate the Underbody, Wheel Well/Rings, and Interior separate on the Smartphone Controlled Underbody kit?

Yes, the Underbody Smartphone application has tabs on the very top that allows you to control all three sections of your underbody kit. With this feature you can operate all three sections together and you can unlink the section to operate them...

Can you control the Grille light separately on the Smartphone Underbody kit?

While the Grille Light can be added onto your Smartphone Underbody kit, it can not be operated separately. The Grille light will follow the colors and patterns of the Underbody Kit. 24" Million Color SMD LED Grille Light Add-On Tube for Smartphone...

I currently have the Million Color Wireless SMD, can I upgrade to the Smartphone Control Box?

If you currently have our Million Color Wireless SMD kit, the Smartphone Control Box can be installed to your existing kit. The Smartphone operated controlled box can be purchased as an “Add-On” item from our website. Once the Smartphone...

What is the display module?

The 4-button Display Module plugs into your Bluetooth Underbody Controller and enables you to see the colors and patterns active on the Underbody, Interior, and Wheel Well Lights that are a part of your Smartphone Controlled Underbody Kit. You...

Is the Display module required for music mode?

Yes, the Display module is required for sound mode. The display module has a “Beat Detection” built into it and is what allows the kit to react based on the music.

Does the Smartphone Controlled Underbody Kit have sound mode?

The Smartphone Controlled Underbody Kit does have a sound mode. To activate this feature the Display Module is required to be purchased and installed to the Smartphone control box.

Do you offer a Single Color Underbody Smartphone kit?

At this time we do not offer a Smartphone Controlled Single Color Kit, however our Million Color Smartphone Underbody Kit can be set to a solid color. Here at LEDGlow, we are always working on bettering our products and coming out with next cool...

Can I upgrade from the Verison 1 Smartphone Underbody Control Box to the new Version 2 Smartphone Control Box?

Yes, the Version 2 Smartphone Control Box can be installed with your existing Version 1 kit. The only thing you will have to do is remove your V1 Control Box and follow the instructions on installing the V2 Control box.

Which application should I download for the Smartphone Controlled Interior Kit?

The application for our Smartphone Interior kit can be found by searching any iOS and Google Play Store. The correct application can be found by searching "LEDGlow Automotive Control" The app icon looks like this! To learn more about our...

My phone will not pair to the Smartphone Controlled Interior Box

Ensure you have downloaded the correct app! The app icon should look like this: We would highly recommend ensuring the application is fully shut down prior to leaving the range of the kit. Please try doing these re-pairing procedures below. If the...

What is the white wire on my Smartphone Controlled Interior Box?

The white wire on the Smartphone Controlled Interior Box is for the courtesy feature. The white wire would connect to the dome light or door pin trigger of the vehicle. Whenever the car door is opened the courtesy lights will turn on your interior...

Does the Smartphone Interior Kit have auto on?

The smartphone-controlled interior kit does indeed offer the auto-on feature. When this feature is enabled it will allow the kit to power on/off automatically when the White wire is given power. More information can be found on pages 3 and 4 of...

Does the Smartphone Interior kit come with a wireless remote?

Our Interior Smartphone Kit does not come with a wireless remote, it is designed to be completely controllable right from the Smartphone App!

Can I upgrade my existing Interior Kit to a Smartphone Control Kit?

That depends on which interior kit you currently have! The kit that is eligible at this time to be upgraded to the Smartphone Control Interior Kit would be the Expandable Million Color Pro SMD LED Interior Kit. If you currently have this kit and...

Which application should I download for the Smartphone Controlled Motorcycle Kit?

The application for our Smartphone controlled Motorcycle kit can be found by searching any iOS or Google Play Store. The correct application can be found by searching "LEDGlow Motorcycle Control" The app icon looks like this! Here is an...

My phone will not pair to the Smartphone Controlled Motorcycle Box

Ensure you have downloaded the correct app! The app icon should look like this: Here is an instruction video to pair your phone to the Smartphone control box: Pairing! Step By Step Troubleshooting: We would highly recommend ensuring the...

What is the Blue wire on my Smartphone Controlled Motorcycle Box?

The Blue wire on the Smartphone Controlled Motorcycle Box is for the automatic brake lights. The automatic brake light feature illuminates all installed LEDs in red mirroring the motorcycle’s brake lights, safely signaling other motorists on the...

Can I upgrade my Advanced Million Color SMD kit to Smartphone Controlled?

If you currently have our Advanced Million Color SMD kit, the Smartphone Control Box can be installed on your existing kit. The Smartphone operated controlled box can be purchased as a “Motorcycle Kit Upgrade Option” item from our website. Once...

Do the Smartphone Controlled kits come with a wireless remote?

Our Smartphone Controlled Motorcycle kits is the only kit that comes with a wireless remote. At this time, our Smartphone Interior and Underbody Kit can only be controlled from the Smartphone App.

What is the Bluetooth range with the Smartphone Kit?

Unfortunately, there is no true honest answer to this question. However, the Bluetooth range can be upwards of 30 feet. This all depends on the location the control box is installed in, its surroundings, and the phone itself. These are all...

Do my location services need to be on when using the Smartphone application?

Yes, your location needs to be enabled and set to “High Accuracy” for Android users.

YouTube Icon Facebook Icon Instagram Icon

Copyright © by LEDGlow Lighting, LLC. All Rights Reserved.