FAQs
LEDGlow FAQs
Slingshot
- How do you determine which 36” strip is the Left and which one is the Right?
- Is the Slingshot Kit Waterproof?
- Does this kit use the LEDGlow Automotive Control app or the LEDGlow Motorcycle Control app?
- Does this kit have Music mode?
- What size kit is used in the photos on your website?
- Do you have Wheel Rings compatible with this kit?
Smartphone Questions and Troubleshooting
- My Bluetooth motorcycle kit is asking me for a pin when I try and connect to it, what is the pin?
- My phone won't Re-Pair to the Smartphone controlled kit after sitting overnight
- Is the Smartphone Interior kit compatible with my Smartphone Underbody Kit?
- Which application should I download for the Smartphone Controlled Underbody Kit?
- My phone will not pair to the Smartphone Controlled Underbody Box
- What is the white wire on my Smartphone Controlled Underbody Box?
General Installation & Other Questions
- I would like to make a change to my order. How can I make changes?
- What are Power Options?
- Am I able to put a multi-color kit on one color without it cycling to another?
- Why would I need adhesive promoter?
- Are there any kits currently available that will run off of 24v?
- How do I control the remote for my kit?
Customer Service & Order Questions
- Do you offer wholesale accounts?
- Can I ship to an address that is different than my billing address?
- Will my order require a signature upon delivery?
- How do I know if my order is coming UPS or USPS?
- Do all orders over $50 qualify for Free Shipping?
- What is the return policy on your products?
Underbody Kits
- Do any of the underbody kits come with an auto on/ auto off feature?
- What is the difference between a Truck Underbody Kit and the Car Underbody Kit?
- I have a lifted truck, are the lights bright enough to show up?
- I currently have just an interior kit, can I add on an Underbody?
- Can I add on tubes to my current underbody kit?
- What Underbody kit should I get?
Interior Kits
- What interior kits have the auto illumination mode?
- How does the auto illumination mode work?
- What interior lighting kit would be best for my vehicle?
- What is the difference between the Flexible LED Million Color Interior Lights kit and the Expandable Million Color Pro SMD LED Interior Lights kit?
- How do I set my expandable 7 color interior kit to a solid color?
Wheel Ring Kits
- How do I know which Wheel Ring size I need?
- How bright are the LEDs on the Wheel Ring Lighting Kits?
- How long does it take to install a Wheel Ring Kit?
- Are the Wheel Ring Lighting Kits legal in my state?
- Am I able to control the Wheel Ring Kit with my Smartphone?
- What is the difference between the Million Color Wheel Ring Kit and the Million Color Wheel Well Kit?
Wheel Well Kits
- If I purchase a Single Color Wheel Well kit, can I upgrade my control box at a later date to support multi-color?
- I would like to add-on a Wheel Well Kit to an existing Single Color Wireless SMD LED Underbody Lighting Kit, may I choose a different color for the Wheel Wells?
- Can I combine two wheel well kits to produce a brighter light?
- Is the Wheel Well Kit waterproof?
- Will the 24” wheel well tubes fit on my vehicle with 24” rims?
- Can the Wheel Well Tubes be mounted to the dust shield of my brake system?
Golf Cart Kits
- Can I operate the different sections (Underbody, Wheel Well, Interior/Canopy) of the expandable kit separately?
- How Do I control the 4pc Million Color Golf Cart Expandable Underbody Light Kit?
- How many solid colors are in the 4pc Million Color Golf Cart Expandable Underbody Light Kit?
- Are there any patterns or flashing modes available with 4pc Million Color Golf Cart Expandable Underbody Light Kit?
- Am I able to put the 4pc Million Color Golf Cart Expandable Underbody Light Kit on one color without it cycling to another?
- Do I need a voltage reducer to install my golf cart kit?
Motorcycle & ATV Kits
- What Kits are Capable of Smartphone Control?
- Do the Motorcycle & ATV Lighting Kits come with everything I need to install them?
- Do I need the Adhesion Promoter to install my kit?
- Are the Motorcycle & ATV kits waterproof?
- Are wiring extensions included with the Motorcycle & ATV Light kit?
- How much wiring comes at the end of each strip?
Tailgate Light Bars
- Can The Tailgate Light Bar sync to my truck’s hazard lights and turn signals?
- How do I determine what length light bar I will need?
- How do I know if a Tailgate Bar is compatible with my vehicle?
- Do the tailgate light bars come in amber/multicolor instead of red?
- Are the Tailgate light bars waterproof?
- Are you able to bend the TailFlex® light bar?
Tool Box Kits
- What are the power options for the Tool Box LED light kit?
- My toolbox has two doors, can I use two Magnetic Switches?
- How do I connect my Tool Box Lighting Kit to the Magnetic Switch?
- How are these lighting strips attached to the tool box?
- How do I wire the 2pc Truck Tool Box LED Lights to power if I do not wish to use the magnetic switch?
- Can I tie the 2pc Truck Tool Box LED Lights into my existing underbody kit?
Truck Bed Kits
- Does the Truck Bed Lighting Kit come with installation instructions?
- How do I wire the 3-Prong switch included with the Truck Bed Lighting Kit?
- Is there a multicolor option for the Truck Bed Lighting kit?
- Can I tie the Truck Bed Lighting Kit lights into my existing underbody kit?
- Can the Truck Bed Lighting Kit connect to 24 volt system?
- What is the length of wire between each lighting pod on the Truck Bed Lighting Kit?
Side Marker & Courtesy Lighting Kits
- Can the 2pc Side Marker Lights be turn signal and running lights?
- Can the 2pc Side Marker & Courtesy LED Lighting Kit for this kit be cut to size?
- How long are the power wires on the 2pc Side Marker & Courtesy LED Lighting Kit?
- Do the 2pc Side Marker & Courtesy LED Lighting Kit come on when I open my car doors?
- Is the 2pc Side Marker & Courtesy LED Lighting Kit waterproof?
- Is everything for installation of the 2pc Side Marker & Courtesy LED Lighting Kit included or are additional parts required to be purchased separately?
Marine Kits
- Can I run two separate Million Color Marine control boxes off of one wireless remote?
- My single color marine lighting kit did not come with a switch. Is this something I would need to purchase separately?
- Is the Marine Lighting Kit compatible with my boat?
- How bright are the Marine Lighting Kits? Is the brightness level adjustable?
- Is your Marine Lighting Kit waterproof?
- Do you have any Marine Lighting Kits that would work on the outside of boat for night time fishing?
Storefront Window/Commercial Kits
- How many colors does the million color commercial light kit offer?
- How do the tubes on the Million Color LED Commercial Lighting Kit connect to each other and to the control box?
- How many LEDs are in each tube of the Million Color LED Commercial Lighting Kit?
- How long are the wires on the Million Color LED Commercial Lighting Kit?
- Am I able to adjust the brightness for the Million Color LED Commercial Lighting Kit?
- What are the lengths of the tubes in the Million Color LED Commercial Lighting Kit?