- How do you determine which 36” strip is the Left and which one is the Right?
- Is the Slingshot Kit Waterproof?
- Does this kit use the LEDGlow Automotive Control app or the LEDGlow Motorcycle Control app?
- Does this kit have Music mode?
- What size kit is used in the photos on your website?
- Do you have Wheel Rings compatible with this kit?
Smartphone Questions and Troubleshooting
- My wireless remote does not work with my Smartphone Underbody Control box
- My Bluetooth motorcycle kit is asking me for a pin when I try and connect to it, what is the pin?
- My phone won't Re-Pair to the Smartphone controlled kit after sitting overnight
- Is the Smartphone Interior kit compatible with my Smartphone Underbody Kit?
- Which application should I download for the Smartphone Controlled Underbody Kit?
- My phone will not pair to the Smartphone Controlled Underbody Box
General Installation & Other Questions
- I would like to make a change to my order. How can I make changes?
- What are Power Options?
- Am I able to put a multi-color kit on one color without it cycling to another?
- Why would I need adhesive promoter?
- Are there any kits currently available that will run off of 24v?
- How do I control the remote for my kit?
Customer Service & Order Questions
- Do you offer wholesale accounts?
- Can I ship to an address that is different than my billing address?
- Will my order require a signature upon delivery?
- How do I know if my order is coming UPS or USPS?
- Do all orders over $50 qualify for Free Shipping?
- What is the return policy on your products?
- What is the difference between a Truck Underbody Kit and the Car Underbody Kit?
- Will the Single Color Underbody Kit have patterns?
- I have a lifted truck, are the lights bright enough to show up?
- I currently have just an interior kit, can I add on an Underbody?
- Can I add on tubes to my current underbody kit?
- What Underbody kit should I get?
- What interior kits have the auto illumination mode?
- How does the auto illumination mode work?
- What interior lighting kit would be best for my vehicle?
- What is the difference between the Flexible LED Million Color Interior Lights kit and the Expandable Million Color Pro SMD LED Interior Lights kit?
- How do I set my expandable 7 color interior kit to a solid color?
Wheel Ring Kits
- How do I know which Wheel Ring size I need?
- How bright are the LEDs on the Wheel Ring Lighting Kits?
- How long does it take to install a Wheel Ring Kit?
- Are the Wheel Ring Lighting Kits legal in my state?
- Am I able to control the Wheel Ring Kit with my Smartphone?
- What is the difference between the Million Color Wheel Ring Kit and the Million Color Wheel Well Kit?
Wheel Well Kits
- If I purchase a Single Color Wheel Well kit, can I upgrade my control box at a later date to support multi-color?
- I would like to add-on a Wheel Well Kit to an existing Single Color Wireless SMD LED Underbody Lighting Kit, may I choose a different color for the Wheel Wells?
- Can I combine two wheel well kits to produce a brighter light?
- Is the Wheel Well Kit waterproof?
- Will the 24” wheel well tubes fit on my vehicle with 24” rims?
- Can the Wheel Well Tubes be mounted to the dust shield of my brake system?
Golf Cart Kits
- Can I operate the different sections (Underbody, Wheel Well, Interior/Canopy) of the expandable kit separately?
- How Do I control the 4pc Million Color Golf Cart Expandable Underbody Light Kit?
- How many solid colors are in the 4pc Million Color Golf Cart Expandable Underbody Light Kit?
- Are there any patterns or flashing modes available with 4pc Million Color Golf Cart Expandable Underbody Light Kit?
- Am I able to put the 4pc Million Color Golf Cart Expandable Underbody Light Kit on one color without it cycling to another?
- Do I need a voltage reducer to install my golf cart kit?
Motorcycle & ATV Kits
- What Kits are Capable of Smartphone Control?
- Do the Motorcycle & ATV Lighting Kits come with everything I need to install them?
- Do I need the Adhesion Promoter to install my kit?
- Are the Motorcycle & ATV kits waterproof?
- Are wiring extensions included with the Motorcycle & ATV Light kit?
- How much wiring comes at the end of each strip?
Tailgate Light Bars
- Can The Tailgate Light Bar sync to my truck’s hazard lights and turn signals?
- How do I determine what length light bar I will need?
- How do I know if a Tailgate Bar is compatible with my vehicle?
- Do the tailgate light bars come in amber/multicolor instead of red?
- Are the Tailgate light bars waterproof?
- Are you able to bend the TailFlex® light bar?
Tool Box Kits
- What are the power options for the Tool Box LED light kit?
- My toolbox has two doors, can I use two Magnetic Switches?
- How do I connect my Tool Box Lighting Kit to the Magnetic Switch?
- How are these lighting strips attached to the tool box?
- How do I wire the 2pc Truck Tool Box LED Lights to power if I do not wish to use the magnetic switch?
- Can I tie the 2pc Truck Tool Box LED Lights into my existing underbody kit?
Truck Bed Kits
- Does the Truck Bed Lighting Kit come with installation instructions?
- How do I wire the 3-Prong switch included with the Truck Bed Lighting Kit?
- Is there a multicolor option for the Truck Bed Lighting kit?
- Can I tie the Truck Bed Lighting Kit lights into my existing underbody kit?
- Can the Truck Bed Lighting Kit connect to 24 volt system?
- What is the length of wire between each lighting pod on the Truck Bed Lighting Kit?
Side Marker & Courtesy Lighting Kits
- Can the 2pc Side Marker Lights be turn signal and running lights?
- Can the 2pc Side Marker & Courtesy LED Lighting Kit for this kit be cut to size?
- How long are the power wires on the 2pc Side Marker & Courtesy LED Lighting Kit?
- Do the 2pc Side Marker & Courtesy LED Lighting Kit come on when I open my car doors?
- Is the 2pc Side Marker & Courtesy LED Lighting Kit waterproof?
- Is everything for installation of the 2pc Side Marker & Courtesy LED Lighting Kit included or are additional parts required to be purchased separately?
- Can I run two separate Million Color Marine control boxes off of one wireless remote?
- My single color marine lighting kit did not come with a switch. Is this something I would need to purchase separately?
- Is the Marine Lighting Kit compatible with my boat?
- How bright are the Marine Lighting Kits? Is the brightness level adjustable?
- Is your Marine Lighting Kit waterproof?
- Do you have any Marine Lighting Kits that would work on the outside of boat for night time fishing?
Storefront Window/Commercial Kits
- How many colors does the million color commercial light kit offer?
- How do the tubes on the Million Color LED Commercial Lighting Kit connect to each other and to the control box?
- How many LEDs are in each tube of the Million Color LED Commercial Lighting Kit?
- How long are the wires on the Million Color LED Commercial Lighting Kit?
- Am I able to adjust the brightness for the Million Color LED Commercial Lighting Kit?
- What are the lengths of the tubes in the Million Color LED Commercial Lighting Kit?
- 4pc Flexible Million Color Slimline Add-On Wheel Well Lighting Kit
- Million Color Slimline LED Limousine Underbody Lighting Kit
- Million Color Slimline LED RV Camper Underbody Lighting Kit
- Advanced 3 Million Color LED RV Underbody Lighting Kit
- Million Color SMD LED Truck Underbody Lighting Kit with Smartphone Control
- Million Color Wireless SMD LED Truck Underbody Lighting Kit
- Bluetooth Million Color LED Interior Lighting Kit with Smartphone Control
- Wireless Remote Reprogramming for Interior Lighting Kits
- Million Color Pro Expandable LED Interior Lighting Kit
- 4pc Single Color LED Interior Lighting Kit
- Single Color Expandable Pro LED Interior Lighting Kit
- 2pc Interior LED Lighting Starter Kit
Wheel Well Kits
- 4pc Million Color LED Wheel Well Add-On Lighting Kit for Bluetooth & Wireless Underbody Kits
- 4pc Single Color LED Wheel Well Add-On Lighting Kit for Wireless Underbody Kits
- 4pc Advanced 3 Million Wheel Well Add-On Lighting Kit for Wireless Underbody Kits
- 4pc Million Color LED Wheel Well Lighting Kit
- 2pc LiteTrike® Advanced Million Color LED Motorcycle Wheel Well Lighting Kit
- 4pc Single Color LED Wheel Well Lighting Kit
Wheel Ring Kit
Golf Cart Kits
- 4pc Million Color Electric Golf Cart Lighting Kit for 36 ~ 72 Volt Systems
- 4pc Million Color Electric 6 Seater Golf Cart Lighting Kit for 36 ~ 72 Volt Systems
- 12pc Million Color Electric 6 Seater Golf Cart Lighting Kit with Canopy & Wheel Well Lights for 36 ~ 72 Volt Systems
- 12pc Million Color Electric Golf Cart Lighting Kit with Canopy, Wheel Well & Interior Lights for 36 ~ 72 Volt Systems
- 4pc Million Color LED 6 Seater Golf Cart Canopy Add-On Lighting Kit
- Million Color Expandable LED 6 Seater Golf Cart Underbody Lighting Kit
- Bluetooth Advanced Million Color LED Lighting Kit with Smartphone Control for Can-Am Spyder
- Advanced Million Color LED Lighting Kit for Can-Am Ryker
- Bluetooth Advanced Million Color LED Motorcycle Lighting Kit with Smartphone Control
- Wireless Remote Reprogramming for Motorcycle Lighting Kits
- Advanced Million Color LED Mini Motorcycle Lighting Kit
- Advanced Million Color LED Motorcycle Lighting Kit
Engine Bay Lighting
- 2pc 70" Yellow LED Truck Running Board Lighting Kit with White Courtesy Lights
- 2pc 60" Full-Size Truck Double Row Tailgate LED Light Bar with White Reverse Lights
- 2pc 60" Full-Size Truck Tailgate LED Light Bar with White Reverse Lights
- TailFlex® LED Tailgate Light Bar
- 2pc Amber LED Truck Running Board Lighting Kit with White Courtesy Lights
- 2pc White LED Truck Tool Box Lighting Kit
Other Accessories & Kits
- Add-On Power Harness for Harley Davidson Touring Motorcycles
- Million Color LED Wheel Well Add-On Junction Cable for Wireless Underbody Kits
- Add-On Display Module with Music Mode for Smartphone Underbody Kits
- Million Color SMD LED Grille Lighting Kit
- Cigarette Lighter 12-Volt Power Adapter
- Expandable Circuit
Welcome to LEDGlow’s Online Support Portal! If you’re in need of technical support for any of LEDGlow’s products, this is where you’ll be able to find everything you’re looking for. Feel free to search the Portal for instructional guides for all of our products, from interior lighting kits to underbody light kits, and more. Not sure how to install an LEDGlow product you’ve recently received? Browse our library of in-depth videos, which provide detailed information on LEDGlow lighting kit features and functionality, as well as step-by-step installation instructions for LEDGlow underbody light kits and more. LEDGlow’s Support Portal also features a set of FAQ’s which addresses commonly asked questions about different LEDGlow lighting products. You can also find some information on our Store Policies, leave feedback and ask questions from the Community section, and learn about product updates and releases in the Announcements section.